Terms of Service

1. Who we are

Outdoor Activations is a content agency based in the United Kingdom, trading as a partnership. These Terms of Service govern the relationship between Outdoor Activations and any brand or client engaging our services.

For any queries, contact us at: hello@outdooractivations.com

2. Our services

We provide done-for-you UGC management services, including creator sourcing, briefing, scripting, and video delivery. The specific scope of work will be agreed in writing prior to each engagement.

3. Deliverables and timelines

We aim to deliver final videos within two weeks of the brief being signed off. Timelines are estimates and may vary based on creator availability, revision cycles, and client response times. We are not liable for delays caused by late client feedback or approvals.

4. Revisions

One round of amendments is included per video. Additional revision rounds are available at an agreed additional cost.

5. Creator availability

We work with independent creators. In the event that a creator is unable to complete a job due to circumstances outside our control, we will make reasonable efforts to source a replacement. Outdoor Activations accepts no liability for delays or non-delivery resulting from creator withdrawal.

6. Payment

Invoices are issued on delivery of final assets. Payment is due within 14 days of the invoice date. We reserve the right to withhold future deliverables if invoices remain unpaid beyond this period.

Late payments may be subject to statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

7. Usage rights and ownership

On receipt of full payment, the client receives a licence to use all delivered content for the agreed term and channels as specified in the project brief. Standard licence term is one year for paid, organic, email, and web use unless otherwise agreed in writing.

Outdoor Activations and the creator retain the right to use delivered content in their own portfolio and promotional materials, unless otherwise agreed.

8. Confidentiality

Both parties agree to keep confidential any proprietary information shared in connection with the engagement, including briefs, campaign strategies, and unreleased product details.

9. Liability

Our total liability to the client in connection with any engagement shall not exceed the total fees paid by the client for that engagement. We are not liable for any indirect, consequential, or loss-of-profit damages.

10. Governing law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.